Shipping and Refunds
Shipping Information
All orders are shipped with USPS. We offer free standard shipping on all orders. If you would like Priority Shipping (2-3 business days), the cost is $6.99. If you would like expedited shipping (1-2 business days), the price is $29.99 and will require a signature. You cannot waive signature on expedited packages. All orders placed Monday through Friday before 3 PM EST will be sent out within 24 hours. All orders placed after 3 PM EST or on weekends / holidays will be within 48 hours.
Refund Policy
If you received a damaged product, please keep the product and contact us via email us at info@hempworldstore.com. We will give you directions on how to proceed at that time.
If you are not satisfied with your purchase, you may contact us for a full refund within 30 days of purchase*. Customer must pay for shipping to return the product. When we receive the product, we will call the phone number on the order to verify a refund or replacement is desired. Please make sure you provide us a valid phone number to contact you when you place your order.
* Exceptions
- We cannot accept returns on any +CBD products unless they are damaged or defective. You must contact us within 30 days of receiving the item to make us aware that the item was damaged or defected to return the product for replacement or full refund.
- We will not refund any added shipping fees.